Just a quick admin note to say that there are now some text versions of our articles online, along with the pdf versions that are avaliable if you register.
Actions for Enterprise Collaboration - White Paper.
Companies need to innovate relentlessly to even stand still in an increasingly global and competitive economy. No longer is it sufficient to deliver incremental improvements at a leisurely pace. Instead disruptive innovations of the type that fundamentally alters markets and business processes must be sought out and delivered regularly and predictably. Disruptive innovation must become a core business process. This article shows how to achieve this.
An Integrated Model for Strategic HR - Article.
Outlines 4G as encompassing traditionally disparate areas of HR and offering new, interlinked solutions.
Using Social Relationships to Optimise CRM - White Paper.
This white paper shows how Social Relationships can be used for the purpose of systematically managing and optimising Call Centres and CRM functions. Specifically it focuses on improvements in productivity and performance.
Boosting Team Performance - White Paper.
Illustrates a number of team building and management myths, along with introducing 10 attributes of successful teams.
Systematic Team Building - White Paper.
Introduces the systematic nature of 4G when applied to teams. The paper also references the influence of financial incentives and staff retention.
